How Can We Help?
Owned and operated by Home Compound USA, we welcome every question about grills, patio sets, hot tubs, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Check our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange an item for a different size or model?
Yes, exchanges are handled through our returns process. Start a return for the original item and place a new order for the one you want. Our team can walk you through it.
How do I know which patio furniture set fits my space?
Each product listing includes detailed dimensions and seating capacity. If you need help figuring out what works for your deck or patio, send us a message with your measurements and we will point you in the right direction.
What materials are your grills and outdoor furniture made from?
Materials vary by product and are listed on each product page. You will find options in stainless steel, powder-coated aluminum, weather-resistant wicker, and more. Feel free to ask us about any specific item.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Changed your mind on a grill or patio set? Our return policy gives you 30 days to decide.
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), no order minimum required.
